Tourism - Customer loyalty through a perfect customer experience

Retain customers with surveys and mystery shopping

The industry is characterized by supplier concentration, pressure on margins and, at the same time, demanding and price-sensitive customers.

A decisive factor for sales is the sales consultants' focus on closing deals. Specially tailored programs enable a systematic increase in the closing rate.

Projects carried out:

  • Test consultations
  • Customer surveys
  • Price surveys

Clients and Projects (Extract)