Information for filling in online questionnaires
Why online questionnaires?
These interviews allow customers from specific target groups to be asked definitive questions about their expectations and satisfaction. The results point towards areas for improvement in customer interaction.
The interviews are conducted online.
What do I have to do?
All participants fill in a specified online questionnaire.
Job description: online participant
- thorough completion of questionnaire to specified deadline
- participation after giving consent
- an accurately completed questionnaire
Confidentiality and discretion
- regarding the tested members of staff
- third parties
- accurate and appropriate profile entry